Privacy Policy
Contact Details of the Data Protection Officer
In accordance with Article 37 of the General Data Protection Regulation (GDPR): Ing. Martin Dušek, sagena@viavis.cz
Information for Patients on the Processing of Personal Data
The data controller, SAGENA s.r.o., with its registered office at Sadová 614, Frýdek-Místek, Company ID No. 64084582, is a healthcare provider authorized to provide medical services in accordance with Act No. 372/2011 Coll., on Healthcare Services.
In connection with the provision of healthcare, we are required to collect personal data about you – the patient – to the extent necessary for the provision and billing of healthcare services. The scope of collected personal data is determined by applicable legal regulations. If we process your personal data beyond the obligations imposed by law, we will always request your prior written consent.
Your personal data are collected and used exclusively in connection with the provision of healthcare services to you. We are also required to disclose your personal data when reporting reimbursed healthcare services and fulfilling other legal obligations, such as tax and accounting duties, and when reporting to statutory disease registries. Your personal data are disclosed to authorized entities and institutions only when required by law. Persons who have access to your personal data are legally bound by confidentiality and data protection obligations.
The data recorded in your medical documentation include, in particular, information necessary for your identification, details of examinations performed, diagnoses made, treatments provided, prescribed medications or medical devices, results of comprehensive and follow-up examinations, and your informed consent or refusal regarding specific procedures and treatments.
We retain your personal data for the period required by applicable legal regulations. In particular, Decree No. 98/2012 Coll., on Medical Documentation, specifies the retention period for patient medical records. Further retention obligations arise from accounting and tax regulations, which define the archival period for documents proving the provision of healthcare services. In cases of fulfilling contractual obligations (for example, healthcare services not covered by public health insurance or maintaining your contact details in the appointment system), we retain such personal data for one year after you cease receiving healthcare services at our facility or until you withdraw your consent.
Your Rights in Connection with the Processing of Personal Data During the Provision of Healthcare Services
As a patient, you have the right to access your personal data. If you find that your personal data are inaccurate or incorrectly recorded, you have the right to request their correction. You also have the right to request the erasure of personal data provided voluntarily, i.e., in connection with contractual obligations. However, personal data that the healthcare provider is legally required to collect and process in connection with the provision of healthcare services cannot be erased. As a patient, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data violates data protection regulations. In the Czech Republic, the supervisory authority is the Office for Personal Data Protection.